What We Collect and Why We Use It
When you register, we collect the details you submit — name, contact information, and account credentials — to verify your identity and keep your account secure. When you fund your account through bKash, Nagad, or Rocket, we record transaction references and wallet identifiers to match deposits
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to your account and process withdrawals accurately. We do not store your full mobile banking PIN or password at any point; those stay between you and your payment provider. We also collect device and session data — browser type, IP address, and pages visited — to
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detect unusual login attempts and protect your account from unauthorised access. This data is not sold to third parties. We share it only where required by applicable law or with payment processors strictly to complete your transaction. Retention periods vary by data type: account records are
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kept for as long as your account is active and for a period after closure as required under applicable regulations. You may request a copy of your data or ask us to correct inaccurate records at any time by contacting our support team. Availability of all
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features depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.